On-premise. In the cloud. Or a hybrid, mixing both. Whatever’s best to meet your needs and keep your contact center investments running effectively and efficiently, we’re flexible. Our Managed Services program gives you access to a full range of expert resources and advice on evolving technologies, opportunities to increase platform performance, and creating engaging customer experiences.
Let’s Get Specific.
Our enhanced solutions provide management and proactive monitoring of all aspects of your contact center infrastructure, from application management to full end-to-end management and support.
Signature Support Services
- 24/7 Support Desk
- Triage Support for Applications
- Managed Services Hours
- Preventative Maintenance
- Proactive Monitoring
- Optimization Support
- Assigned Technical Account Manager (TAM)
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